For Verified Models you need to contact: shirley@chaturbate.com
Shirley is one of the Administrators of the site and ONLY deals with Verified users.
**Note** if you are using a free email service such as Hotmail, Outlook & Yahoo, you may have issues with receiving a reply from support@chaturbate.com as these email services can block Adult emails due to their adult content.
Its best to email from GMail (Google Mail).
Hope this helps and you receive the help you need.