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Hi, I have 2 questions. 1* if your account is banned for breaching t&c, do you get paid the remaining balance of tokens from your account? & 2* If you are a couple and one member has breached the cam rules when broadcasting independantly and the other has not breached any rules, is it possible to restore an account banning only the member who has broken the rules?

February 7, 2016 CBRules Leave a comment

Answer 1: Support normally state that any remaining tokens will be paid on next pay period, but you would need to wait or ask support@chaturbate.com to see if this would actually happen.

Answer 2: It is possible to have a banned account to be unbanned, you would need to contact support@chaturbate.com and apologise for the rule break if you know what it was for.

If you don’t know why the account was banned, I would highly recommend looking through the Terms & Conditions / Support section of the site. Plus going through the pages of this tumblr to see if anything can help solve the situation.