You missunderstand, that is not a shadow ban.  Chaturbate’s shadow ban is different, as your account / profile is not banned but no one can see you talking / streaming.

What you’re describing is a full account ban.  You will have been reported or Chaturbate have discovered that you have broken the Terms of Service and given you a site ban.

This is why it’s better to email support@chaturbate.com to have your acccount unbanned (if possible), as any new account will be banned too depending on the break of the Terms you have committed.