Tumblr Question:

How do I go by getting a refund?

Now this kind of question can be very difficult to answer.

If you’re asking for a refund because you tipped a model this can depend on a number of factors. But if you tipped a model for a certain request (from a tip menu) and the model declined to do the act from the menu, then MAYBE you can get a refund.

If it’s a refund as you bought tokens in error then you would need to contact support@chaturbate.com

If you are asking for a refund due to a private show you paid for and you got kicked from a private show, then again you would need to get in touch with support with the time and which room it happened in. Please remember Support will check the details to confirm this.

If none of the above happened and you just want a refund because you didn’t like the response from the model you received, then I’m afraid you may possibly not receive a refund, remember tipping tokens is classed as a gift and they always come with some risk.

Tipping is classed as donating, so if you’re willing to tip (donate) to a model then do it, otherwise keep hold of your tokens until you find someone you are willing to do this for.