Banned & payment

Can you please tell me why my account was banned if i can get it lifted…. also if i had converted my tokens in caash already for this period, even though im already banned can i still get payed out. my payment was setup and everything.

You need to email support@chaturbate.com to find out why your account has been banned, also check your junk box to see if you’ve received any warnings as if you have Chaturbate will have possibly sent your warnings over a violation of the ToS, if you have violated the ToS & ignored the warnings they will have banned it or even worse terminated the account.

Regarding payment, it’s possible that you may receive a payment for the period that you were earning tokens before being banned, but it’s in the discretion of chaturbate. If you possibly received the money before the due date (end of the month) or when you cashed out (same day).

In any case we would advise you to email Chaturbate to find out, please only send ONE email to them & once you receive a reply (automated) with your ticket number, you can only then reply to that message. This keeps your enquiry to one ticket and not sending multiple emails while receiving multiple ticket numbers as this can and does push your enquiry down or delay a response.

Please note that Support can take between 24 & 1 week to reply depending how busy they are.

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