Hello, my account seems active, I can access and I can broadcast, but my room is not seen online on the chaturbate page, only those who arrive because I invite them directly know that I am online and see me, users can give me tokens but I can’t withdraw tokens or send. , can you help me, I already sent an email to support but I’m desperate. thank you.
Unfortunately you will need to wait until Support has replied to you, but it’s similar to the ‘unable to tip’ situations a lot of users experience. Only support can fix these issues, if you don’t receive a reply after 72 hours or a week we would suggest replying to the initial email auto reply you will have received regarding your issue.
Please do NOT send them a brand new email as this will only create a brand new ticket and may push your enquiry down the list.