Question:

I’m currently viewing a room called <name given> . this room has text in the profile claims to be a stepbrother sister couple who have been together ‘since they were small’ it then states they are aged 18 and 23.. Your thoughts in this matter? In most sane country’s there are specific laws about this even if they are not blood relations. The referal to since they were small implys a relationship since underage again something that shouldn’t be mentioned on a cam site

This information has been passed onto Chaturbate as part of the bio does break ToS.  Please take note that its up to Chaturbate how they interpret the bio and the account.

Question:

I have a question about verification. I’m from Europe/Poland. I wanted to verify my account, so I sent a photo of my ID, but I covered the ID number. Support has rejected the photo, asking for a not covered ID number. I sent the correct photo with my photo, full name, date of birth, expiration date and ID number. (it’s goverment accepted ID in Poland). Support rejected the photo again and said that I can only verify my account with a passport.

But I do not have a passport. What can I do about this? I do not want to specifically make a passport for chaturbate.

I think it’s not fair. I sent all information what they wanted 😦

If you have a drivers licence this is accepted as long as it’s got your photograph on it.

Chaturbate only allow ID’s that have a photograph on them ie: government ID, Drivers Licence or passport. This is to prove you are the person of the account and ID, they can’t issue verification without this due to security and payments.

Question:

It looks like https://support.chaturbate.com
is broken?

Yes this is confirmed.

Question:

When will you explain why <model name> hasn’t been banned for fisting her ass always?
How many days did she need to be reported before CB do anything?

All we can do is supply information and reports to Chaturbate for ToS violation, it is up to Chaturbate when they issue warnings and bans on models accounts. A question was asked how many warnings before bans are implemented, but Chaturbate will not release this information. They do say it depends on certain violations when a ban will be implemented on accounts.

Question:

Hello i just started with chaturbate with 2 friends of mine. now we need to age verify. but 2 of the 3 get denied 1 because they from switzerland and support told me something like they will only take verification from switzerland if its a picture of the pasport instead of the ID. Is there any way around this, cause we have swiss ID & swiss Driver license but no passport.
for the second person, she comes from white russia. when sending the id verification, they say that as of right now they dont allow people from this region to join. but she doesnt live in white russia anymore now aswell lives in switzerland (with a valid residence permit.)
Is there any way to get both of these people verified on chaturbate or not.

Unfortunately Chaturbate require photo ID to confirm the person who is going to appear on cam is the person that has the ID submitted and is over the age of 18.

Regarding Russia, the only round this is for your friend to apply for an ID like a drivers licence in the country they live in now that has the photo of them on the ID.

Tumblr Question:

well it seems my account has been banned, can you get permanently banned for falling asleep on cam???

Unfortunately if you’ve ignored warnings from Chaturbate regarding sleeping on cam, they will issue a ban on your account.  You need to email support@chaturbate.com & state that you’re sorry for falling asleep and it won’t happen again.  Hopefully Chaturbate will restore your account.

If they won’t restore your account and state its permanently banned this will mean you have received more warnings / bans for other rule breaks and not only sleeping.

Question:

Room name <name given> doing full fist in freechat support ignored!

Looking at the broadcast, it appears they were doing 4 fingers and keeping the thumb outside.  This is not a breach of the ToS and therefore allowed.

As stated before, if you believe someone has broken the ToS please email them at support@chaturbate.com with any proof of the breach.  Support do reply but it may take a few days for the reply to arrive.

Question:

how can i block countries to see me ? every time i blocked them they can see me ?

You can block countries via your ‘Settings & Privacy’ & saving when you have finished deciding which countries to block.  You can check to see if this setting has taken effect by visiting your own profile via another browser that you are NOT logged into.

You should see the following message:

‘Access Denied. This room is not available to your region or gender.‘

Once this is confirmed you may still have users from your own country, but this is down to users using a VPN to bypass the block that you have enabled.

Hope this helps.

Question:

Looks like <model name given> STILL uses her fist toy.
Complaints IGNORED by CB!

Chaturbate are still investigating this situation and have issued warnings to the model.

Due to a follower of CBRules asking for a clarification on section 5.F of the Terms, an email was sent to Chaturbate asking for the clarification on this specific rule.

The answer is as follows:

Step Brother / Step Sister is allowed in real or theme rooms as they are not blood related.

Rooms that however insinuate that a blood relation (sister, brother, mother or father) is in the same room while the broadcaster is on cam in a position of sexual masturbation is NOT allowed.

Chat within a room talking in relation of ‘incest’ is NOT allowed.

Any user or broadcaster that in found to be in violation of the section 5.F rule can receive a warning (Chaturbate asks the broadcaster prevent in future broadcasts this type of show) or even bans the account if violation continues.

Hope this clarifies any questions that followers may have.

(PS. room that was pointed out has been passed onto Chaturbate & they are investigating)