I was suspended because i didnt get someone on my broadcast verified becuase at the time the were waiting on a new ID. Me and him ended up breaking up he was in jail for awhile and since hes been out he refuses to upload his ID and get verified. Is there any other way i can get unsuspended? Ive tried emailing support twice since its kind of a unique situation, but they emailed me the same generic response each time saying that he needs to get verified. What can i do?

IF you both going to be on the stream he needs to be verified. But if he’s not going to be on the stream you need to state to Chaturbate Support “you have decided to be a single person & no one else is going to be on the stream.”

If you are sending a brand new email to support which generates a new ticket number you will of course receive a generic response, you need to reply to the first email regarding the situation & explain that it was a mistake to have someone else on stream but you ant to continue as a single person instead of a couple.

As broadcaster, if the account is banned, how long before the account is allowed to broadcast again or can they create another account for broadcasting?

Depends on the type of ban, making a new account won’t help you as you will be breaking the terms of the site by trying to bypass the ban.

You need to contact support to find out why your account was banned.

I’ve request a model to do fisting in private. She wants to but is afraid she will be banned. Is this ok for to perform fisting in private ?

Fisting is NOT allowed to be performed either in public or private shows.

Why am I banned I done nothing wrong and I would like to broadcast on the site but can’t if I am banned

You will have to contact support via their form to find out why your account has been banned. There are a number of reasons why accounts get banned. Reading the terms & site rules can give you a general idea.

my account was banned, i have no idea why it was banned and support reached back out saying there was nothing they could do. i made over $1000 and won’t receive my money since my account is banned. was wondering if i could simply try to make a new one? or since i was banned will they not let me?

Unfortunately a new account will normally be banned too as you will be trying to circumvent the ban you have received.

my account got banned today when i was in a private a tipper asked me to squirt and i didnt do the action but my account got banned

There are many reason why an account is banned during a private, the only way to find out would be to ask support as they will be able inform you why.

https://support.chaturbate.com/hc/en-us/p/form_requests

If me and my partner have an account and are listed as a “couple” do I have to add him as a guest or is he automatically allowed on my videos after doing the age and ID requirements?

Anyone that appears on a live stream or even on content (photos & videos) needs to be verified on the account (over 18).

I want to broadcast but it says I am ineligible my username is (username given)

It’s possible that the account is classed as ineligible due to not being verified.

Verification as in providing your passport / drivers licence / similar photo ID.

I was banned a couple days ago in the middle of a stream and I sent an appeal. Chattur bate support still has not gotten back to me about what I did to get banned or what I can do to fix it to stream again. I was wondering how long a response usually takes and if I’m not able to recover my account will the tokens I cashed out before my ban still get sent to me? I cashed out around 62000 tokens. And what about the tokens I have not cashed out since I was banned? Which was around 14000 tokens. I would really like to get a reply back from support so I can understand what I did wrong and fix it so I can continue to stream! Thank you!

It can take up to a week before support can reply due to the amount of messages they receive.

We cannot state if you will receive the tokens or not depending on why your account was banned. But some have been paid, but others haven’t due to the type of ban they received.

Unfortunately you will have to be patient for support to reply. If you haven’t received a reply after a week, you could reply to the automated reply you should have received. If there’s been no automated reply, wait until a week has passed & ONLY then go to the support section of the site where they have a form that you have to fill out & submit the request for support there. Once you’ve submitted your request for support, wait at least a week for them to reply.

Can we just say, since the last question that was posted we noticed that some felt it was appropriate to attack the person who asked a simple question.

We do not know the full circumstances why the person wants to report their partner, but to take the time to attack them is wrong.

We do suggest to users support their partners where possible, but where we don’t know the full situation we simply answer the question when asked.