my account was terminate , i was in chaturbate sinse 2017 and in october 3rd i was terminate account and permanent bann, so i search a solution to get back in chaturbate .

Unfortunately when Chaturbate terminates an account, they will not allow you back on the site. Any new account will also be terminated.

HI
I WAS BANNED IN 28/02/2023 I DONT KNOW WHY BUT AFTER I UNDERSTUND SAME PERSON WITH GREY PROFIL CAME TO MY PROFIL AND ASK TO PM I PM HERE HE TELL ME HELP ME BUT AT THE END ON CONVERSTION HE TELL ME HE IS 13 YEARS OLD …..
AFTER FEW MINUTE MY ACOUNT IS BANNED
FIRST TIME I CONTACT CB HE ASK ME TO SEND PICTURE WITH MY ID ……..AFTER 2 DAYS HE TELL ME I M BANNED FOREVER BECAUSE I BROK THE RULES
I DNT KNOW THIS RULES AND WHY YOU BAN ME BECAUSE I VERIFIED PROFIL ME AND THE GREY PERSON HE CAN CREAT NEW PROFIL AND DO THE SAME THAINK WHY ANTHER PEOPLE!!!!
I TRY WITH SUPPORT CB BUT EVERY TIME TELL ME I M BANNED FOR LIFE….
PLEASE SAMEONE CAN HELP ME TO UNBAND MY PROFIL … THAINK

Without seeing the email that you have received from Chaturbate, we can only summarise that Chaturbate have stated that your account has been terminated.

If you’ve been having a conversation with a user after they have stated that they were 13 & not banned them from your room, it could be a possible reason for the termination. Chaturbate do look at the chat logs of the rooms including private messages when investigating a situation.

Please also note that when you join the site you automatically agree to the terms of service of the site. There are many rules in place to not only protect the users / models but also protect the site itself.

Just because you have got yourself verified does not mean you can break the rules or terms of the site.

Hello! I have submitted three different valid documents as well as my photos. I am the correct age and previously broadcasted without problem but now I receive the message “person ineligible to broadcast”. Also the document I have submitted the first time is so longer accepted as are not accepted all the others I’m uploading today. What should I do?

We would advise to email support@chaturbate.com & ask them why you’ve been declined. They will be able to state why. But looking at your page, you are verified.

But we would still advise even though the account is verified to confirm with Chaturbate first.

Hi there. 

I’m out of hope. Is there any way you could help me? I’m sorry.. I know you’re busy, but I appreciate any help.

I’m a cam model on Chaturbate and I’ve been having an issue cashing out my tokens. It says error, and to contact support if it continues. It’s now been 4 days of not being able to cash out. I’m trying to cash out tokens, I’m a mom and this is my only income, so I’m really relying on that to pay my rent today. (Username given)is my username.

There was an issue with a customer claiming I scammed them of tokens, saying I didn’t do what they asked for.. and they reported me through Chaturbate. Not sure if that’s the reason for the freeze on my account. Although I don’t agree with the accusation, I’m okay with refunding them so the issue can get cleared.

I’m still able to stream, but not cash out tokens. Does that mean I’m suspended? I’m just super confused and unable to think straight since this is my only form of income and I’m stressed beyond belief.

I enjoy working for Chaturbate and I’m extremely saddened by this situation. I did fill out the form on the website trying to contact you, but starting to get worried with no response back. 

Just looking for any clarity with this situation. A time estimate, or solution. Thank you for your time and have a wonderful day.

Unfortunately you will have to wait for Chaturbate Support to reply to you, it can take anywhere from 24-72 hours for them to reply. Also due to it being a weekend it can take longer.

Token issues are unfortunately a regular occurrence, from tokens being frozen due to certain circumstances or issues with the actual accounts.

In regards to the user accusation of not doing something they requested, Chaturbate will look at when they tipped / paid for a private show & if you can give details to Chaturbate regarding the situation they will be able to look into the situation. The more information you give the better for the investigation. If you have only had one issue with one user in your room this can help in your situation.

As you have got a ticket number, we would advise to only reply to that ticket number & please don’t make new tickets as this can cause more issues than what it solves.

hello mam/sir please im begging you please help me to unban my account or tell me please what should i need to do to unban my account christmas coming and this is the only site i love to stream its good earning here than other please help me to unban my account so i can have a gift for my family in christmas thank you i promise that i wont do mistake again i just did one mistake only and i dont know that is not allowed please help me to unban my account

Unfortunately we cannot help in accounts, you will need to contact support@chaturbate.com we can only advise in situations.

Depending on what you have done to be banned on the site will depend on if Chaturbate will lift a ban.

Hello, I have requested my account to be banned due to personal reasons and the people from support helped me with that which I am grateful.
But now I want my account reactived, I am at a different point in my life and want to continue working as a model using my existent follower base.
After numerous requests I haven’t received any solution or answer really, I don’t know what to do anymore, can someone help please?

Unfortunately only Chaturbate can unban an account. They may have rules & guidelines in place for these kind of situations.

If you are unable to get any solution, you could possibly post on Ambercutieforum where there is a representative on the forum to help models.

I have been with this site for over 10 years, i just got off suspension for showing a foot in the back ground that was not verified, and now i log on and it says account banned with reason to believe i violated terms of service. i cammed just fine last night and have no idea whats going on, i have emailed them and sent in a form to un banned my account, what else can i do?

My account was suspended because my friend who also a model in chaturbate appaired on my cam. And we send some identification of my friend to the chaturbatesupport to make my account able to broadcast again but there reply is that the identification i send to them who also a model in chaturbate is not allowed to have another account to access and can only have one account only.. what should i do to make my account active and able to broadcast again.

We gather these two messages are from both of you and are linked.

If Chaturbate has banned one account due to someone appearing on the cam that’s not verified on the 2nd account, you will have to wait for Chaturbate to reply regarding this issue.

Anyone that appears on a cam that includes just body parts ie arms, legs, hands etc has to be verified on the account they’re showing on.

If Chaturbate either see’s someone else or if someone reports that another person has appeared on cam where there are only 1 person that’s verified on the account, this will be why the account will have been banned / suspended. Chaturbate has to go by the law that anyone appearing on cam has to be of age 18+. They cannot take the risk of having someone that’s under the age of 18 due to California law.

Unfortunately you have to wait for Chaturbate to reply to your email (please only send one email as sending more emails will only cause more issues than it solves).

You are allowed to have a ‘guest’ on your account but they have to submit the same information as if they were getting verified on an account.

It Happened To Me With Me With This Ukrainian Woman, (username), I’ve Been Watching Her Chaturbate Room Since She Joined The Site Last Autumn, She’s From (location), Is A Non Nude And Shy Model And She Is 36 Years Of Age, I Didn’t Talk With Her Until I Got Tokens, I Just Wanted To Tip Her, But Then, She Just Banned Me From Her Room This Room

I Just Wanted To Say That I Was Sorry To Her, I Didn’t Mean To Annoy Her That Much, I Hope Stella Does Understand That She Did Make That Mistake By Banning Me From Her Room

stellainheart, If You’re Around On CB One Day, I Just Wanted To Say That I Was Sorry For Bugging You So Much, I Was Just Nervous Of Talking To You, I Sure Hope We Can See Each Other Again

My CB Username Is (username given)

But I Created A New Profile After Stella Banned Me From Her Room For No Reason

Models on Chaturbate are free to ban users from their room for what ever reason they wish. Some will ban users if they don’t talk if they just sit in their rooms.

The only time a model ‘may’ get into trouble is if they ban a user after they have tipped for something and the model does not provide the item the user had tipped for.

But please beware that tipping tokens is classed as a gift.

We hope this clarifies your situation.

I Was Recently Banned By (name given) From Her Room For Absolutely No Reason, All I Wanted To Do Was To Say Hi And Good Morning, I Didn’t Mean For Her To Ban Me From Her Room

I Just Wanted To Say That I Was Sorry For The Things I Said And Wanting Her To Unban Me, I Promise I Won’t Act Like The Way I Am Anymore

Only the model can remove a users bane from their room, we are in able to help if the model has banned you.

A model will have multiple reasons for banning a user from their room, if they’re not on social media there will be virtually no way of contacting them.

Hello, am from Uganda & my account plus my fellow model’s were suspended from streaming
We never did anything wrong, we just woke up to suspensions. We have been trying to email chaturbate support but we have not gotten any reply & it’s been 5days now
Can anyone kindly help us please cos we don’t know what’s going on & chaturbate is not saying anything

Unfortunately only Chaturbate can state with an account is banned (not suspended). Chaturbate only deal with Banned or Terminated accounts. If it’s a terminated account they will not allow you back onto the site. Banned accounts, depending on the duration of the ban & what you were banned for can only be lifted by Chaturbate.

Please check your spam box as sometimes their emails can appear there. We highly recommend using gmail as their emails are accepted by gmail.

If you don’t receive any email even after checking the junk / spam box, you could try messaging them on Ambercutieforum which has a dedicated section for Chaturbate Support.