Comment:
Hi, anyone knows what happened

https://archiveblog.chaturbate.com/ ?

We are waiting for Chaturbate to let us know, once we do well post.

Emma
CBRules

Tumblr Quest:

What does one do when cb support ignores emails about your account for well over 1 week

This really depends if your account has been banned or worse terminated. If it is the later, unfortunately there’s not much you can do as Chaturbate closes all doors if your account has been terminated.

If however it’s just enquiry regarding your account and your account is not banned / terminated, we highly recommend sending another email to the first ‘auto’ reply that you should of received. If you did not receive an auto reply, please check your spam box for the reply.

If you still can’t find any reply, you could try the ambercutie forum which they do monitor.

Hope the information helps

Emma

CBRules

Comment: I’m wondering about passworded rooms? some rooms in CB seem to have been locked in password for weeks or months?
this one for example hot_phoebe hasn’t been online in 2 months but is still in password? how is that possible what is the purpose of leaving the room passworded for such a long time?

Broadcasters can have their accounts password protected for however long they wish, this can mean many things from a broadcaster no longer is active on the site or they only have password shows when they’re on cam.

Phil
CBRules

Comment:As recently mentioned Cb still have major issues with LOOP fake videos on the trans model pages. These same videos have been appearing for over a year. Supposedly to make new accounts you need to setup full validation with holding id and photo etc. So how is it these loop videos are consitantly banned then come back under new names. Some have had as many as 20 different names they are obvious as they play out the same recordings they all seem to be connected sample image address ( screenshot attached ) All get reported (1 email with photos) some are still there even after being reported 3 or 4 DAYS ago. You Check them yourself theres no doubt they are %100 recorded material.

Unfortunately there is no way of knowing what ID’s are submitted to Chaturbate, but ID’s and IP addresses are connected to accounts that are used, unless Chaturbate has changed anything within their police / code.

Sometimes if an account has been hacked into which has a completely different ID and payment details are changed this is when issues can arise.

When these issues happen Chaturbate has a difficult job of investigating the issues and which are genuine and which are false.

Hope this answers your questions / comments.

Clare

CBRules

Comment: Not a question in the normal sense, but a message to say I find your blog increasingly difficult to read.

1 I can’t understand why you are blocking a lot of text with a black background (and why is it so irregular?)

2 I think you should differentiate between the question and your reply. Currently, on a lot of entries, it is impossible to see where the question stops and your answer begins.

We are working trying to fix this issue as it seems it’s between the theme that’s being used and the app we use for publishing questions and comments.

Edit: We believe we have found the issue in the app that WordPress uses, we will have to go through all the posts that have been effected and alter them by editing them. Please allow us time in altering these.

Phil

CBRules

Comment: Thanks Clare and Phil for your replys.

Turns out just as expected eventually a few accounts got banned. One got a 1 day ban (pathetic!) now all thats happened is they moved the loop to play out in a different account each day, banning has no effect. God only know how many accounts they have surely the token get forfeited? unless its a money laundering operation..Oh and I under stand as an affiliate of CB, you can’t criticise or portray Chaturbate in any sort of a Negative way.

As we have stated the bans are set for different periods, if a account ignores the warnings / bans after they have been lifted and viewers report again for the same reason and an investigation by Chaturbate finds the reports are correct the account receives either more warnings / longer period ban or even possibly a permanent ban.

As an affiliate of Chaturbate we are just stating the facts of Chaturbate. We understand how frustrating it is as a viewer and broadcasters alike when certain aspects of Chaturbate don’t seem to be enforces. But as we’ve already stated, more happens behind the scenes than what others know.

Regarding the tokens situation, it is unknown if the tokens are removed from an account if it is found rules have been broken, but we do know that if a viewer finds they have been ‘cheated’ of their tokens due to what they tipped for was not fulfilled they can ask Chaturbate for a refund.

Clare
CBRules

Comment:The issue is the slowness in CB responding to reports,for example aleja_bigass this room has been playing the same videoloop of drug taking trans colombian models as mentioned in previous messages here.
According to the online time on the preview its been online some 11 hours. Thats totally unacceptable that they have been able to scam token for half a day without CB actively removing their account. In that time online they have been reported by dozen of people using both the report abuse button and the contact support function. (screencaps supplied) Is that and acceptable response time ? 12 hours? If I had twitter I would go on CBS twitter feed and give them blasting. They run a 24×7 operation, but not removing a room after some 12 hours? well what if it was minors on there?? and before you repeat comments about use the report button , contact support ETC . ITS ALWAYS DONE. Support could make changes and should actively LOOK at the site themselves, it take 5 seconds to click the trans page and see this obviously repeated videoloop that appears on the site every day for at least 3 weeks. You would think they would be familiar with it.
CB’s support really need to improve and implement new procedures.

As it has already been pointed out to you, Chaturbate Support have to process hundreds if not thousands of emails and reports. Each one has to go through the process of being investigated. Due to the seriousness of the email / report would depend on how they are being processed.

Some reports are virtually instant and have to be processed within a certain amount of time, some will take longer and as already stated it depends how far along through emails / reports that Support are till when they eventually come to your email / report.

During the weekend this time can be extended due to a skeleton staff that maybe on hand. The Twitter team are virtually the same and can’t always reply instantly like an individual. You’ve also got to remember that just because a site is running 24/7 does not mean Support are on hand 24/7. You’ve always got to allow time for working hours and processing. We would suggest that if you need to make reports, that you make 1 report regarding an account and then move on. If you can’t do this and feel you need to make another report, please ONLY reply to the first reports reply from the auto generated reply. If you make more reports, this will only bog down the system can cause more issues than fixes. In answer to your comment regarding tippers, if a tipper feels they have been cheated due to a ‘looped video’ and they did not receive what they tipped for, they can make a refund request directly to Chaturbate Support. We feel we have answered all your questions & comments regarding this issue, no more can be said regarding it.

Clare
CBRules

Comment:
Take a look at the room yourself
You can edit that out if posting, they are still doing drugs on cam even they offer to do lines of coke in their tip menu. As I said in my other post CB support is USELESS. They have been told all this along with screenshots. The entire studio should of been kicked off the site for their shenanigans. Nothing will happen.

As it has already been stated, if a model / broadcaster is clearly breaking the rules / terms of Chaturbate, please report to support@chaturbate.com

The account also is not linked to any studio that can be seen unless the studio has made a separate account.

Please also note that it has already been stated else where that you can report the account and it is then best to move on and not concentrate on them as it will just ruin your experience of the site.

Phil
CBRules

Comment: Hi Clare thanks for the reply, But I think you missed the point
These recordings that looped over and over for a week. Across multiple account were NOT dealt with by CB support. Despite Hundreds of people in each room reporting them using the report abuse function . Sure its the holiday period, but that’s no excuse for the length of time taken. Nothing was done until the CEO was contacted via ACF forum!

Chaturbate are totally negligent in allowing them to run for so long, they scammed thousands of token playing out a loop recording and theres NO excuse for these room not to get a perm ban from the site along with their scamming studio.

Chaturbate allowed the studio to use these accounts scamming people out of tokens , they should have been booted from the site within 30 minutes of being flagged.

They should not treat site members in this way! people expect LIVE performers hence they were tipping thinking it was a live show.

We did understand your message regarding the cams playing a looped recording and tried to cover aspects of the question.

As we pointed out, Chaturbate receives multiple messages / reports each day / week and has to go through all of them and investigate each one. Only once an investigation has been concluded and they then enforce a rule or multiple rules.

It also depends on how many reports Chaturbate support are away from viewing a report you have placed until they can look at a live / recorded stream. Support only then can look at snapshots of a previous stream from that account and compare them both. Sometimes they may need to enter the accounts chat room to confirm if a stream is live or not. They don’t always have the time to do this and it’s all about human error which unfortunately does happen.

We’re glad the CEO of Chaturbate was able to deal with the situation, you’ve just got to remember Chaturbate has thousands upon thousands of live / recorded streams they have to check daily, with that and the thousands of emails they receive there’s always going to be a error occurred due to the human factor.

Yesterday we did see a recorded video that had been playing for approx 30 minutes before it was banned and this was from a verified account. You can imagine the amount of reports that had taken place within those 30 minutes and the emails Chaturbate had received due to the nature of the recording which we are not going to describe.

Hope this clarifies the situation.

Clare

CBRules

Question / comment:
Chaturbate are so biased and unfair , so many hardworking models got banned for no reason. But over Christmas I see a bunch of Colombian rooms playing a recording, in this recording a transgender orgy happening. Even they are taking cocaine on cam!! They play this video for over 1 WEEK even though people were reporting it every single day. Oh that’s a permanent ban from CB right? they scammed thousands of tokens from people who thoughts its live . But no ! just 2 weeks later they all have their account back! what sort of bullshit scam is Chaturbate operating and what sort of reason that they think this is acceptable. Meanwhile other model perm banned a babys bottle was seen on cam etc etc or other nonsense! me and other models had enough of this Stupid sites nonsense. WE have made formal complaint to Chaturbates Credit card facility, along with video footage of the incident. WE know what happen to Pornhub, well CB is gonna be next if they don’t sort themselves out QUICK

We have spoken to Chaturbate Admins & Support regarding cams that seemed to get banned for no reason on many occasions and have been told that there has been more happening in the background than either most models care to admit and what their fans / viewers actually see or get told.

When a model / broadcaster gets banned and it turns out to be a permanent ban, it normally means Chaturbate has more evidence of either that situation or other occasions where the model / broadcaster has been warned and they have ignored the warnings.

Some bans are classed as perm bans due to the serious nature or the offence, it’s only when this happens that a model / broadcaster or even fans / viewers seem to come up and state regarding other models / broadcasters breaking rules like yourself.

The models / broadcasters that you mention are more than likely being broadcast from a studio account, it is the responsibility of that studio to follow and enforce the rules that Chaturbate dictate.

Studios have the same amount of warnings and bans that independent models / broadcasters have. It may not seem like it but they do get banned.

Early days of Chaturbate there was a function to warn other viewers that a models webcam could be a recording, but some models were falsely reported and it became a huge problem for Chaturbate and models, which is why Chaturbate removed it.

Drug taking while in cam is not allowed and if any model / broadcaster is found to be doing this will receive a warning and if this is ignored they will receive a ban for a certain amount of time. If again this is ignored another warning will be issued then a ban. This is how Chaturbate works and if after a certain amount of bans / warnings are ignored the account is banned permanently.

This is normally when the account holder states they did nothing wrong which in fact is not true.

Regarding a baby bottle, a model can be banned if they are giving the impression they are under the age of 18 or that a child has been clearly seen on the webcam feed. This is when Chaturbate do enforce some of the tougher rules.

When reporting models / broadcasters it is always the best practice to take screenshots to prove when certain acts are seen on a webcam feed. This will give more evidence to Chaturbate so they can enforce the rules on that account.

We hope this answers your questions.

Clare
CBRules