Support are taking time to reply to emails, but the only way you can transfer tokens is to be verified on the 2nd account.
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I had to leave the room for a little bit and faced the camera at a movie. I came back and the account was banned. Would it be a permanent ban for that?
You need to contact support@chaturbate.com & apologise, as this is classed as breaking copyright. Hopefully an apology would be accepted & your account would be unbanned.
can I wear an eye mask
Masks are allowed due to privacy issues. Just as long as everyone that appears on cam are over the age of 18 & verified (if accepting tokens).
What are the rules for stuff like little girl play? As in using a pacifier/stuffed animals/bottle etc?
Anything that gives the impression of being underage is NOT allowed.
I want to charge tokens for members to talk to me. Something like 400 for 1-15 minutes of conversation. I noticed some girls give out their number for x amount of tokens. However, I just want to be paid per minute with tokens. Is that o.k. on Chaturbate?
This question has been asked, no answer has been received as yet.
If this is allowed you would need to work out the price per minute and have grand totals for certain length of time that a user would spend for this & ask them to pay in advanced. But this could cause problems if you were interrupted while you were on the phone.
Rules about drinking
Drinking Alcohol is not allowed
Drinking is allowed, but you can NOT be intoxicated.
Terms of Service Section 5. E.
Regarding Banned Accounts
Quite a few users have been asking questions regarding when they’ve been banned which I had no idea the answers to these questions, so I emailed Support asking some of these questions. Below is the answer that was received:
Question:
If a user gets banned from the site and you guys don’t state what the
reason is but they’ve got tokens in the account & have purchased content in the ‘My Collection’ & recordings of private shows, what happens to all this content & the tokens if the user has been banned ??
Answer:
If a user is banned from the site and they have tokens remaining in
their account that they purchased we will issue a refund usually for
their last purchase. For example, if a user last purchased 1,000 tokens
and had 875 tokens remaining we will just round up and refund the $79.99
charge. If a model is banned and has tokens remaining in their account
they will get a final payout. There are a few reason they wouldn’t get a
final payout, like credit card fraud, showing video of other models and
trying to pass that off as them self, mostly any fraud situation would
not receive a final payout.
If they have purchased videos or
photos they just stay in the account. Photos and videos are not
downloadable so they do not receive a copy of these items.
Question:
Do you give the actual reason why a user has been banned??
Answer:
We usually do not give the reason they were banned if the account is going to remain banned. We are usually pretty vague.
If
an account was banned but it is not a violation that would leave the
account banned forever and a user emails about the issue we will give
them the reason they were banned, ask them not to repeat it and unban
the account.
When we say the ban us due to suspected violation of
the terms and conditions it really isn’t suspect, we know there was a
violation and have proof that there was a violation. It is just the
terminology that we use.
Question:
Would a user be able to do anything if the ban is due to suspected break
of the terms of service ??
Answer:
It really depends on what the ban is for. If it is fraud, showing a
minor on cam, hacking accounts, showing recorded video of another model,
asking models to show their children on camera, spamming rooms, being
verbally abusive to models, using a fake ID to become age verified, etc –
these are things that would be a permanent ban. Also, a model who has
repeated violations, they continue to ignore our warnings, would be a
permanent ban. Keep in mind, there are certain things, like pee, poo and
blood, that are actually illegal and not just against our terms and
conditions. Every situation is unique and we look at multiple aspects to
make the determination of whether or not the account should be
unbanned.
There are times when an exhibitionist will have their
account banned and will see the message your account was banned due to
suspected violation of our terms and conditions. This is a situation
where we would require age verification to unban the account. This
happens because a user was either not showing their face while
broadcasting and we were not able to determine their approximate age or
because they look young and we are not sure they are over 18. This is a
similar situation to being carded in a bar. It is only to protect the
establishment (the site).
If a users account is banned just
suggest they email us. If it is something that does not call for a
permanent ban we will unban the account once they email us. They do have
to email us, bans will not expire the, account needs to be unbanned by
an administrator. We try to be fair and we understand that things happen
but at the same time we cannot put the site at risk.
Hat chaturbate keinen Emailkontakt zu, Administrator oder Webmaster?
shirley@chaturbate.com (Only for verified models)
support@chaturbate.com (normal users)
Is it ok to have the super bowl playing in the background tonight as long as it’s audio only and no video/tv screen is showing?
That should be alright, but you would need to confirm with Support.
As this could be classed as Radio broadcast in the background.
Site Update: New Feature
As some of you have noticed, Chaturbate has a new feature for Blocking & Deleting your followers.
Blocking & Deleting Followers Chaturbate Link:
You can now block or delete your followers. Go to your bio and click on your follower number. Find the follower you would like to block or delete, click on the tool symbol on the top right corner of their account image, and select the preferred option.
If you block a follower, that person will no longer receive your follower notifications. The follower button in your room will be disabled so that the user is not able to re-follow you.
If you delete a follower, the user is removed from your follower list, but that user can re-follow you in the future.
CBRules 