Depending on the issue with a model, all users sign up to the Terms & Conditions of the site. If any of these terms are broken users can be given warnings or bans depending on has happened.
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Hi, my account was banned due to “Chargebacks”. For several months I had a recurring charge without realizing it but the charge did not give me any tokens except for the initial charge and tokens. When I called to get them refunded they refunded two charges. Next thing you know my account is banned. What can I do?
Sorry to hear you’re having issues regarding this, all you can do is email support@chaturbate.com explaining what has happened and try to work with them to resolve the issue/s
Hello, I don’t know why CB it’s not accepting my ID, they are good pictures and I can do it better, what can I do?
Make sure the images you have taken are of very good quality and that support can see all the details on the ID (which has got to be a passport / drivers licence). The recommendation of getting these images is to use a computer scanner for the ID and then using a digital camera for the photograph of yourself with the ID.
Sometimes using a mobile phone to take the photographs of the ID and yourself do not always work.
If you are still struggling with this, email support@chaturbate.com with the copies of the images you are trying to upload to the site with your username and ask support why they are not accepting them. Hopefully they will reply with a easy to follow answer.
When a room, whether exhibitionist or non-exhibitionist, gets banned, does CB send the broadcaster a message giving the reason(s) for the ban?
Chaturbate doesn’t give a reason for the ban until the broadcaster send an email and most of the time they just state its a violation of the Terms & Conditions of the site.
Chaturbate have stated that some bans are just temporally (ban only lasts for a short while) while other bans are site bans (their IP is blocked from the site)
A considerable number of exhibitionist rooms get banned, and the CB rules seem very unclear on the process of ‘verification’ – does it mean, before anyone can legitimately broadcast, that CB has actually confirmed approval to broadcast, or that the broadcaster is required to have made a verification request to CB and is awaiting CB approval? If CB requires verification, either approved or at least submitted, before anyone can broadcast, why don’t the rules say this?
Exhibitionists are allowed to broadcast on Chaturbate and anyone over the age of 18 are allowed to be on cam. All exhibitionist account means is that you can not accept tokens.
The verifications are for only those that want to accept tokens
But in the last year or so this has all changed. With users making reports against exhibitionists to have their accounts banned this forces the broadcaster to have their account to be verified even if they don’t want to accept tokens.
If an exhibitionist gets banned, they would need to contact support@chaturbate.com to start the process of getting verified so they are allowed to return under the account that was banned (most likely banned for being underage).
When I type my chaturbate user name on Google, I get a bunch of results of webcam sites such as boycamsdotme, chaturbatemalesdotcom, webcamrecordingsdotcom, camgirlgallery and ect. How do I get that removed ? I tried contacting them, they provide no email only a space to send the problem but when I try sending it , it always tells me to fail…. What do I do? I’m scared this will ruin me professionally.
These kinds of sites will provide a false DMCA contact page to trick you into retrieving your IP address so they can block your access to the site/s.
The only way to remove the content is to report the sites & content that your recordings are on to support@chaturbate.com who may ask for ALL urls that have the actual content or provide you with another email address to forward all the urls for removal via the search engines.
This is one of the most unfortunate and dark sides of being a webcam model.
I’m so happy to have found this tumblr page. I recently found illegal recordings of my broadcast on Tumblr. Can I get rid of it and who do I contact ???? This is scaring me so much Please help me
It all depends on where the recordings are located.
You can email support@chaturbate.com for help in removal which they may provide you with another email address to report the recordings to. They may ask where the recordings are located and which page they were found on, so providing as much information as possible will help.
If Chaturbate can’t have them removed, they normally turn to the search engine i.e. Google, Bing, Yahoo, etc, etc to have the links removed so they don’t appear in the results.
Please note that some recordings / images can NOT be removed from the actual site/s.
unable to send tip pliz contact support what i need to do ?
Please contact support@chaturbate.com with a screenshot of the message you’re receiving.
What do I do when someone is emailing me with blackmailing content? Threatening to show my family. And who do I message at chaturbate about it?
Immediately contact support@chaturbate.com with screenshots of the conversation. You maybe able to contact shirley@chaturbate.com (Administrator – Models ONLY)
Can i be banned by a model, because i didn’t tip her ? Never disrespect her, never been rude and i’ve been banned ! Is that good ?
A Model / Broadcaster can ban anyone from their room, they don’t need a reason to ban a user from the room.
But normally a user will be banned for the following:
Disrespect,
Trolling,
Posting disgusting images,
Spam,
Not listing to rules of their room, not listening to moderators (if there are any)
or Just sitting in their room and not talking
It can also be a case of they may of banned you by mistake.
CBRules 