My account is ‘username given’. Am I shadowbanned? Can we fix it?

Chaturbate are having a few issues with the site at the moment, but when one of the team checked the username given it stated access denied as you’re either blocking certain genders or a certain location. So we are unable to check the profile.

We can only advise to email support@chaturbate.com to see if they can help in your situation.

My husband and I have been streaming for almost a year. Last night, we streamed the same way we always do. Quite literally nothing was different from usual. I went to go look at our account today and it was banned. I had money processing for payment as well. I need that money desperately. I’m not even sure why I was banned. I emailed customer service and haven’t heard anything. I didn’t do anything wrong and this is my only form of income. I need this fixed, I did not violate anything. We are insanely careful to not do anything against the rules. Please help me!

Unfortunately as you haven’t stated what your username is we can’t see the past broadcasts to give a general reason why you may have been banned.

We’ve found the username & honestly we can’t see why Chaturbate has banned you, we can only think that it’s something that will have been said within either your rooms chat or a PM that you’ve have with a user. More likely it’s something within the PM such as a user asking for something that will have been against the terms of the site, Chaturbate do monitor the PM’s and if a conversation breaks the terms of the site they will either give you a site warning or just simply ban the account.

But you will need to wait for Support to reply which can take anything up to a week before they reply. If you still don’t receive a reply after a week, reply to the automated reply you will have received from the first contact email you will have received.

Please do NOT send a brand new email regarding the issue as it May & does push the enquiry down.

I have unfollowed a lot of models in the past. Is there anyway that I can get their username??I miss some of them

Unfortunately you can only find the past models that you followed by either browser history or tipping the models which will show in your token stats page.

why my account was banned for no reason

The username you have given appears to be related to the last message we received with a completely different email, we can only assume that you have tried to make a brand new account to bypass the ban that Chaturbate have placed on your account.

Unfortunately you will have to email Chaturbate regarding the ban as making new accounts will not bypass the bans but will only result in new accounts being banned too.

y my account was banned without reason

Looking at the username you have given, that account has been deleted / disabled.

Chaturbate normally bans an account when the person that owns the account has broken the terms & conditions or the rules of the site that you agree to when you sign up.

Normally you will receive a warning then a ban, unless it’s a straight ban.

You’ll need to email support@chaturbate.com to find out why the account was banned, but please only send ONE email. It can take anywhere between 24 hours & ONE week for support to reply, so please be patient.

how to transfer tokens from one account to another in chaturbate, more like i am a model broadcaster can i transfer my tokens to another model

You are allowed to tip anyone your tokens to anyone of your choosing

account terminate and permanent bann , in september 20th 2023 they bann me and ask to hear a minnor , i send an email and they open it , in october 3rd i had a probleme of connection and i stop broadcasting , when i m back they ask i volate a term , and they send me email that my account is terminate . i don t have children at home but have neigbord voice i m sad because , i m single mom , i ws in chaturbate for long time , i like this website i send an email to support to make my account back they don t answer me . my life is terminate with my account , what can i do . please help me. thank you

Unfortunately if Chaturbate has stated the account is terminated due to a minor they won’t allow the broadcaster back.

You’d be better off moving to another site, it has happened to a number of models where a minor has been seen or heard. But Chaturbate has to go by California law & are very strict regarding minors.

when account is terminate , is this mean my account will terminate forever?

Unfortunately correct.

my account was terminate , i was in chaturbate sinse 2017 and in october 3rd i was terminate account and permanent bann, so i search a solution to get back in chaturbate .

Unfortunately when Chaturbate terminates an account, they will not allow you back on the site. Any new account will also be terminated.

HI
I WAS BANNED IN 28/02/2023 I DONT KNOW WHY BUT AFTER I UNDERSTUND SAME PERSON WITH GREY PROFIL CAME TO MY PROFIL AND ASK TO PM I PM HERE HE TELL ME HELP ME BUT AT THE END ON CONVERSTION HE TELL ME HE IS 13 YEARS OLD …..
AFTER FEW MINUTE MY ACOUNT IS BANNED
FIRST TIME I CONTACT CB HE ASK ME TO SEND PICTURE WITH MY ID ……..AFTER 2 DAYS HE TELL ME I M BANNED FOREVER BECAUSE I BROK THE RULES
I DNT KNOW THIS RULES AND WHY YOU BAN ME BECAUSE I VERIFIED PROFIL ME AND THE GREY PERSON HE CAN CREAT NEW PROFIL AND DO THE SAME THAINK WHY ANTHER PEOPLE!!!!
I TRY WITH SUPPORT CB BUT EVERY TIME TELL ME I M BANNED FOR LIFE….
PLEASE SAMEONE CAN HELP ME TO UNBAND MY PROFIL … THAINK

Without seeing the email that you have received from Chaturbate, we can only summarise that Chaturbate have stated that your account has been terminated.

If you’ve been having a conversation with a user after they have stated that they were 13 & not banned them from your room, it could be a possible reason for the termination. Chaturbate do look at the chat logs of the rooms including private messages when investigating a situation.

Please also note that when you join the site you automatically agree to the terms of service of the site. There are many rules in place to not only protect the users / models but also protect the site itself.

Just because you have got yourself verified does not mean you can break the rules or terms of the site.