I get banned from Chaturbate during a show and I’m on a free account. I don’t want to give my ID to the site, because I don’t care to become a model or a creditor who send tokens. I wanted to try to be on cam. It is ok if I don’t send my ID?

Depends on the reason you have been banned by the site.  If you have been banned due to underage, you WILL need to go through ID verification.

You maybe able to find out why your account has been banned if you email support@chaturbate.com

i raised my spending limit and havent recieved my 200 free tokens i have purchased tokens in the past. also i noticed they raised my spending limit. have sent numerous comments to support to no avail

When raising your spending limit, Support needs to verify the details before they can raise the limit.  Once this has been confirmed, they will email to to confirm the raise of the limit and will credit your account with the 200 tokens.

If this has not been credited to the account you need to contact support@chaturbate – depending on which email service you are using (hotmail, yahoo etc etc) these emails can be blocked due to the nature of the content (Adult emails).

The best email service to use to contact support is Gmail / Google email – make sure you send support all the details i.e: Username & email address your account is registered under & the issue with the account.

If you still have no joy or your email address that is registered with Chaturbate IS a Gmail / Google email account, you can contact billing@chaturbate.com who will look into this issue or pass this onto the department for you.

Hope this helps you.

Information for Models & Users:

Regarding the latest ‘Private Show Minimum Minutes:’ that Chaturbate has introduced.

If you start a Private with a Model that has a Minimum Time set, you CANNOT exit the Private until the Minimum time has expired.  The ONLY person that can end the private show is the model themselves.

Even if the browser is closed by yourself or if the internet cuts out (you or the model) you will STILL be charged for the minimum time.

Models:

If a user has NOT got the minimum amount of tokens for your minimum time thats set, they CANNOT start the private show.

How long does the spending limit alert last on Chaturbate? The last time I was able to purchase tokens was on July 29. Please note that I am not interested in the account verification for privacy reasons. Thank you.

All depends on how much you’re spent on tokens, this can range in different times.

24 hours / 1 week / 2 weeks / 1 month

This is to protect Chaturbate from fraud if you’ve spent too much in quick succession.  When purchasing tokens, make sure you note how many transactions you are allowed before you purchase the set amount of tokens.

It can help if you spread out your purchases.

Regarding the minimum duration (say t minutes) a broadcaster has set for a private show at rate y per/min, does this mean that a minimum of t x y will be deducted even if the show lasts less than t minutes? Or is the minimum duration merely what the broadcaster hopes for?

The tokens that are set by the model will be deducted by the site when you start private / group every minute as this is automatic.

So if a model sets 30 tokens per minute for a private show, this is what will be removed from the users account when they are in the private.

But please note that the tokens within that minute get split into the seconds between that minute.

Hope this helps.

Not a question on rules, but I’m having trouble with one aspect of the rooms on the CB site at the moment – the video box (and sound) is working fine, the user column is working fine, but the chat column is showing ‘connecting, unable to connect, trying to reconnect’. Are the video, users and chat on 3 different servers or something like that? (I’ve checked in different browsers.)

This does happen with quite a few people, it can be effected by an update that has happened by Chaturbate.

Video feed is on one server & chat is on another, this makes it less stress on just 1 server.

Suggestions are to try another browser: Chrome, Firefox, Safari (Mac only), Internet Explorer / Edge (PC only) & Opera

If you are still receiving the same error on the other browsers, you may need to do a force refresh on the browser:

Force refresh makes the browser retrieve the updated code from the website by the following commands: Ctrl + F5 on PC & CMD + R on Mac

If this still does not work, you may need to clear your computers cache:

http://www.wikihow.com/Clear-Your-Browser’s-Cache

IF this STILL doesn’t work, it maybe that Chaturbate’s servers are having issues and you will just need to wait until the server has recovered and come back online.

When the server is back online & you’re having trouble try emailing support@chaturbate.com & explain to them what is happening and that you have tried all the above solutions, as it may well turn out that there could be an issue with your account.

Hope this is of some help to you.

A room I once followed was banned about 9 months ago, but I noticed (by chance) a few days ago the room was showing ‘normal’ (unbanned). I’m aware that room bans can have different durations, but why would a ban be lifted after such a long period of time?

 This could be some of the reasons:

1. User / Model contacted Chaturbate for the ban to be lifted

2. Chaturbate automatically lifted the ban (this does happen)

Only Chaturbate and maybe the user / model knows why the ban was lifted.

Rules & Information regarding Chaturbate