Account banned

Hi,
I was recently and I believe it’s because me and a model were in private talking and she asked how am I watching her and I took a picture and sent it to her on the site and I believe that’s what got me banned. I haven’t heard from the support team and wondering should I just give up trying to get my account back. Only been on. Chaturbate a couple months.

If the model has made a complaint against you, then that is a possibility why your account has been banned. But it’s also a possibility that there is another reason why your account has been banned. Only Support can state the reason for this ban. If you have emailed them, you will have received an automated reply, you can then reply to this email asking for more details. But please bare in mind that support can take up to 7 working days to reply depending how busy they are.

We would recommend waiting for a reply, not only check your inbox but also the junk / spam, as some emails from Chaturbate can be placed in there by mistake.

If you do not hear anything within 7 days, you could post on Ambercutie forum, but please wait for at least 7 days before you post there.

Phil

2 thoughts on “Account banned”

  1. I recently got banned and have no idea why I don’t really talk in chats and haven’t spent any money yet use if chaturbate and after looking at terms I can’t see where I could have deserved this and support is being very slow and I’ve heard nothing should I give up maybe make another account and hope to find i models I watch before or wait and see what happens it’s only been a day so not too worried but still frustrating.

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    1. Support can take up to 72 hours to reply. Just give them time to reply. Making a new account will normally just be banned too if not immediately but when they do notice as you are trying to circumvent the ban you have received which in its own right is a volition of the terms too.

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