Banned for unknown reason

My husband and I have been streaming for almost a year. Last night, we streamed the same way we always do. Quite literally nothing was different from usual. I went to go look at our account today and it was banned. I had money processing for payment as well. I need that money desperately. I’m not even sure why I was banned. I emailed customer service and haven’t heard anything. I didn’t do anything wrong and this is my only form of income. I need this fixed, I did not violate anything. We are insanely careful to not do anything against the rules. Please help me!

Unfortunately as you haven’t stated what your username is we can’t see the past broadcasts to give a general reason why you may have been banned.

We’ve found the username & honestly we can’t see why Chaturbate has banned you, we can only think that it’s something that will have been said within either your rooms chat or a PM that you’ve have with a user. More likely it’s something within the PM such as a user asking for something that will have been against the terms of the site, Chaturbate do monitor the PM’s and if a conversation breaks the terms of the site they will either give you a site warning or just simply ban the account.

But you will need to wait for Support to reply which can take anything up to a week before they reply. If you still don’t receive a reply after a week, reply to the automated reply you will have received from the first contact email you will have received.

Please do NOT send a brand new email regarding the issue as it May & does push the enquiry down.

2 thoughts on “Banned for unknown reason”

  1. Dear admin.

    Good day. I was hoping I could ask for reconsideration for my account has been banned without valid reason. I hope you can help me to get back my account because I only follow the requirements that has been told for me but I was shock to get my account banned. Please help me.

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    1. Unfortunately we can’t control who gets banned & unbanned. You will need to email support@chaturbate.com to find out why the account has been banned. Accounts do not get banned without a valid reason. There is always a reason, but you will have to ask Support to provide the reason. It is possible that you have received a warning from the support team & you have ignored it, but this is only speculation.

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