Fraud

Hey guys!

Are you prepared to receive reports of fraud on chaturbate, to read them without reservation, impartially and carefully and, if necessary, to publish them transparently on your blog in order to perhaps educate other broadcasters about how chaturbate works as a platform and which abusive and fraudulent behavior of some broadcasters is apparently openly permitted and accepted by chaturbate as the platform operator?

Questions regarding fraud or even users claiming a fraud has happened regarding a streamer to have their username published on here would cause more issues for the blog than what it would solve. For the wider community.

If a user has been a victim of fraud due to a streamer on Chaturbate we can only advise to report this to support@chaturbate.com

Account banned

I got banned without being aware of what I did. I did not get any warnings before or I also cant guess what the reason could be. I am afraid of not being able to stream anymore on cb. I am always very aware of being correct during my stream. All my Tokens are frozen too. What will happen with them

The username you have given does not seem to be on Chaturbate, so we cannot see any previous streams.

Chaturbate does give out warnings to streamers, with some streams being taken off for a few seconds for you to click that you confirm that you’ve been warned over a violation or else they will send you an email stating you have broken a rule or the terms during a stream.

You will need to contact support to find out why your account was banned & have to wait for them to reply to you. The tokens for the moment will have been frozen on your account until the ban is lifted.

IF your account is NOT banned but Terminated, this is a totally different situation & you may find it hard to either get back onto the site or even cash the tokens out.

Banned After making new account

Good evening. I have two accounts for work. Due to the fact that one of the users destroyed my rating (thumbs down and up). I wanted to create a new account, I created it, was in it for about 3 minutes and left, did not write to anyone, did not turn on the broadcast. I left it and forgot about it. But after 4-5 days I received a letter. “Recently, we received documentation which indicated you may have created your account (name given in part) in serious violation of the Chaturbate Terms.” What did I violate? by creating an empty account. Is this a mistake? Am I banned forever?

Unfortunately only Chaturbate will know of the reason why the account was banned. You will need to contact them to find out the reason for the ban.

Streamer banned after tipping

I was in the room from the broadcaster (name given). We agreed for 350 tokens first, that she would do a show for me, after she complained that she wanted big tips, instead of the smaller ones I gave her, I followed that up with another 300 tokens, of which we again agreed to do a show. In the end, she didn’t do/show anything. She took the 650 tks and banned me!

You would need to report this matter to support@chaturbate.com and give them as much information as you can including the time it happened. They ‘should’ give a refund & send a warning / ban the streamer once they have investigated the matter.

Banned account

hello last 1 week my account waz baneed because i worked whit window open and i stay at 1th floor and people who waz outside laughting and heare on cam. after that i get ban for no reason.i dont understand that how i can get ban for no reason? i understand if someone apearing on cam. but i have all videos and you can see cuz windows waz open. we worked 9 years almost on this platform and this is the only way how we make money . please understand us cuz we don t did any mistake or to broke rules. thx for understand and we wait your unswer 

Only Chaturbate can state why an account has been banned. You will need to find out why the account was banned. It could range from having a conversation within your room public chat feed or via DM to having someone on cam via body part like a hand or background noise that are not verified on the account.

We do know that if a person is off cam and can be heard on the stream which isn’t verified on the account can and does cause accounts to be banned.

Banned account

I don’t know why I was Banned. 3 days ago and No Reply from Chaterbate.

We’ve placed your comment here as your original message had far too much personal information on it.

Regarding the ban, you need to wait up to 72 hours for a reply. If there’s no reply after this time reply to the automated message you will have received after your first email to Support.

Please do NOT email them again for a new ticket as this can and does push your issue down the queue.

Advertising

Is it against site rules for a moderator to poach users from other rooms and charge the model for it?

It is against the rules to advertise another model / streamers room in another room via public or private DM’s.

The model that the moderator is sending users to is responsible for their actions.

Unbanning account

how can i be unbanned fast?

There is no speed regarding bans, you have to email support to have an account unbanned. But depending on the reason for the ban this could take a while or even be a termination. If an account has been terminated there is no lifting of the ban / termination.

Private then banned

Hi, i booked a show with a model. We agreed on everything before starting the show, but as soon as it started, she left her chair, and never came back. 
it was a minimum of 10 min, so i had to wait 10 min to cancel it, but still my tokens were gone.
Then she banned me immediately from her room, so i can’t report her… what should i do ? 
Surprisingly, the show was done with “recording : on” so everything is in my collection…

You can report the model / broadcaster & ask for your tokens to be refunded by Chaturbate themselves. Email support@Chaturbate with the details ie: models username & time of when it happened. The more details you give the better it is for Chaturbate to investigate.

Rules & Information regarding Chaturbate