We were informed by a broadcaster (1) than another broadcaster (2) had been terminated from Chaturbate in relation to underage content, but then the termination had been lifted from their account.
We have since looked into this & found that the broadcaster (2) in question was terminated by Chaturbate in May 2022 due to underage chat in their room.
Chaturbate did NOT & have NOT lifted the termination of the account of this broadcaster (2).
Chaturbate takes certain violations of their ToS VERY seriously.
We have also found out that the broadcaster (1) that informed us, but who also asked for help regarding their own account had been warned on multiple occasions by Chaturbate regarding chat in their own room but these warnings were ignored. Chaturbate then terminated their account for the violations of the ToS.
We hope this & all comments on posts within our site clears the situation.
My account is ‘username given’. Am I shadowbanned? Can we fix it?
Chaturbate are having a few issues with the site at the moment, but when one of the team checked the username given it stated access denied as you’re either blocking certain genders or a certain location. So we are unable to check the profile.
We can only advise to email support@chaturbate.com to see if they can help in your situation.
My husband and I have been streaming for almost a year. Last night, we streamed the same way we always do. Quite literally nothing was different from usual. I went to go look at our account today and it was banned. I had money processing for payment as well. I need that money desperately. I’m not even sure why I was banned. I emailed customer service and haven’t heard anything. I didn’t do anything wrong and this is my only form of income. I need this fixed, I did not violate anything. We are insanely careful to not do anything against the rules. Please help me!
Unfortunately as you haven’t stated what your username is we can’t see the past broadcasts to give a general reason why you may have been banned.
We’ve found the username & honestly we can’t see why Chaturbate has banned you, we can only think that it’s something that will have been said within either your rooms chat or a PM that you’ve have with a user. More likely it’s something within the PM such as a user asking for something that will have been against the terms of the site, Chaturbate do monitor the PM’s and if a conversation breaks the terms of the site they will either give you a site warning or just simply ban the account.
But you will need to wait for Support to reply which can take anything up to a week before they reply. If you still don’t receive a reply after a week, reply to the automated reply you will have received from the first contact email you will have received.
Please do NOT send a brand new email regarding the issue as it May & does push the enquiry down.
I have unfollowed a lot of models in the past. Is there anyway that I can get their username??I miss some of them
Unfortunately you can only find the past models that you followed by either browser history or tipping the models which will show in your token stats page.
The username you have given appears to be related to the last message we received with a completely different email, we can only assume that you have tried to make a brand new account to bypass the ban that Chaturbate have placed on your account.
Unfortunately you will have to email Chaturbate regarding the ban as making new accounts will not bypass the bans but will only result in new accounts being banned too.
Looking at the username you have given, that account has been deleted / disabled.
Chaturbate normally bans an account when the person that owns the account has broken the terms & conditions or the rules of the site that you agree to when you sign up.
Normally you will receive a warning then a ban, unless it’s a straight ban.
You’ll need to email support@chaturbate.com to find out why the account was banned, but please only send ONE email. It can take anywhere between 24 hours & ONE week for support to reply, so please be patient.
account terminate and permanent bann , in september 20th 2023 they bann me and ask to hear a minnor , i send an email and they open it , in october 3rd i had a probleme of connection and i stop broadcasting , when i m back they ask i volate a term , and they send me email that my account is terminate . i don t have children at home but have neigbord voice i m sad because , i m single mom , i ws in chaturbate for long time , i like this website i send an email to support to make my account back they don t answer me . my life is terminate with my account , what can i do . please help me. thank you
Unfortunately if Chaturbate has stated the account is terminated due to a minor they won’t allow the broadcaster back.
You’d be better off moving to another site, it has happened to a number of models where a minor has been seen or heard. But Chaturbate has to go by California law & are very strict regarding minors.